During this time, our customers can continue to expect an improvement in service and customer communications - and while WM works to mitigate every challenge during this time, we keep safety at the forefront as we service our local communities. This began in early February and will continue over the coming weeks. This month, WM is working diligently to welcome Ray’s Trash Customers into the WM suite of customer communications and implementing WM technology in collection trucks across the greater Indianapolis area. While WM works to streamline and integrate operations quickly, we make safety a core value without compromise, and work to ensure that all operating protocol, including employee safety and assets (trucks, etc.) exceed industry safety standards. Mia Jankowiak, a spokesperson for the Texas-based company Waste Management, or WM for short, confirmed the purchase in an email to WRTV Friday. "As part of the Ray’s Trash Service transition, WM has made it a priority to focus on streamlining operations, equipment, technology, and service - to keep safety at the forefront of all that we do, in addition to cultivating a people-first culture.Įvery acquisition looks different, with various and expected challenges to overcome - based on the location, the size of the company, the number of employees, the number of assets, operating protocol, safety standards, company culture, etc. INDIANAPOLIS Ray's Trash Service, an Indianapolis-area, family-owned trash disposal operation with a history of more than five decades, has been purchased by the nation's largest disposal company. Waste Management released a statement to WRTV that reads in part. In January, Waste Management blamed issues on a need to replace trucks and added they were working to have their full service up and running by early February.
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